Toos and Gerrit van der Valk play a key role together within the successful hotel empire of the Van der Valk family. They lead a prosperous life, surrounded by their children and grandchildren. On November 26, 1982, everything changes when Toos is kidnapped from her home in Nuland by a group of Italian criminals. The kidnappers originally targeted Gerrit, but take his wife when he turns out not to be home. The criminals demand an enormous ransom in exchange for her release. As the days pass, fear within the family continues to mount. Gerrit and his children do whatever it takes to get Toos back alive, but are constantly confronted with new demands and uncertainty about her fate.